At Boldmotion (operated by Bold Motion LLC), we are committed to delivering high-quality creative and design services. This Refund Policy explains the conditions under which refunds may be granted for our services.

By purchasing our services, you agree to the terms outlined below.

1. General Policy

Due to the nature of digital and creative services, all sales are generally final. Once a project has started or any work has been delivered, refunds may not be issued except under specific circumstances described in this policy.

2. Eligibility for Refunds

Refunds may be considered in the following situations:

• The service has not yet started
• A cancellation request is made within 24 hours of purchase
• We are unable to deliver the agreed service due to internal limitations
• Duplicate or accidental payments

In such cases, we may issue a full or partial refund at our discretion.

3. Non-Refundable Situations

Refunds will not be issued in the following cases:

• Work has already begun on the project
• Initial drafts, concepts, or previews have been delivered
• The project has been completed and delivered
• Delays caused by lack of communication or missing information from the client
• Change of mind after project initiation
• Services delivered as described and agreed upon

4. Revisions Policy

Instead of refunds, we offer revisions to ensure your satisfaction.

• Revisions are provided based on the scope of your selected plan
• Additional revisions beyond the included scope may incur extra charges
• Clear feedback must be provided to guide revisions effectively

5. Subscription or Ongoing Services (if applicable)

For recurring or ongoing services:

• You may cancel before the next billing cycle
• No refunds will be issued once a billing period has started
• Services will remain active until the end of the paid period

6. Project Abandonment

If a client becomes unresponsive for more than 14 days:

• The project may be marked as inactive
• No refunds will be issued
• Resuming the project may require additional fees

7. Payment Disputes and Chargebacks

Before initiating a dispute with Stripe or PayPal, you agree to contact us directly.

We are committed to resolving issues quickly and fairly. Unauthorized chargebacks may result in suspension or termination of services.

8. Processing Refunds

If a refund is approved:

• It will be issued through the original payment method
• Processing time may take 5 to 10 business days depending on your provider

9. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or would like to request a refund, please contact us:

Bold Motion LLC
539 W. Commerce St #5844, Dallas, TX 75208 
+1 307 500 7998
[email protected]
https://boldmotion.services